Senior Administrator - Client Services

Our Client is a global specialist in corporate, fund and active wealth services and is looking for a Senior Administrator (Client Services) to work closely with Client Directors, support junior team members, and play a key role in managing risk, improving profitability, and strengthening long-term client relationships.

The Senior Administrator will:

• Manage a diverse and complex portfolio of trust and corporate structures

• Act as a key point of contact for clients, intermediaries, and stakeholders

• Ensure statutory, regulatory, and administrative requirements are met to a high standard

• Deliver timely, accurate, and professional client communication

• Identify opportunities to enhance client service and develop new business

• Act as Director on client companies, subject to Senior Management approval

• Meet personal targets for time recording, utilisation, and working capital

• Monitor and control WIP across your client book

• Support prompt billing and fee collection

• Work with Client Directors to improve portfolio profitability

• Coach junior colleagues on billing, cash collection, and commercial awareness

• Identify and mitigate risk within your client portfolio

• Ensure compliance with local regulatory and governance requirements

• Escalate issues in line with internal policies

• Support strong relationships with regulators through high standards of governance

• Provide technical guidance and mentorship to junior team members

• Promote best practices and positive behaviours

• Support team morale, development, and performance The ideal candidate for the role of Senior Administrator will:

• Hold or is studying towards a relevant professional qualification

• Willing to maintain ongoing CPD in line with qualification requirements

• Significant experience in trust, fiduciary, or wealth administration

• Proven track record of servicing high net worth clients

• Strong technical knowledge of trust and corporate structures

• Experience handling complex transactions and client requirements

• Ability to clearly explain technical matters to clients and colleagues

• Client focused with excellent relationship building skills

• Highly organised with strong prioritisation and time management abilities

• Professional, adaptable, and confident under pressure

• Self motivated with a strong drive to exceed targets