Production Support Engineer (Unisys / Enterprise Scheduling)

Production Support Engineer (Unisys / Enterprise Scheduling) Contract - Paying between 550 to 700 Per Day, Inside IR35, Based in South Wales, Hybrid Working, To Start ASAP

Your new role

We're seeking an experienced Production Support Engineer to support and enhance critical enterprise platforms within a complex production environment.

This is a hands-on role where you'll lead major incident resolution, drive automation, improve operational resilience and act as a senior escalation point for business-critical systems.

Key Responsibilities:

• Lead technical recovery during major incidents and service outages

• Provide 3rd line support across core operational platforms

• Manage and optimise job scheduling, monitoring and operational tooling

• Support SQL Server environments, troubleshooting performance and availability issues

• Drive automation through PowerShell and process improvement initiatives

• Support change, release, DR and business continuity activities

• Work closely with infrastructure, development and security teams to ensure stable and reliable services

What you'll need to succeed

• Strong background in IT Operations, Production Support or Infrastructure environments

• Hands-on Unisys experience

• Experience with enterprise scheduling tools, ideally OpCon

• SQL Server administration and troubleshooting

• Windows Server, PowerShell and SFTP

• Major Incident Management and problem resolution

• ITIL / ITSM experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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