Credit Controller

Credit Controller

• Job Type: Full-time

• Location: Bristol

• Salary: Competitive Join a national law firm renowned for its strong reputation and commitment to exceptional client service. We are looking for a Credit Controller to manage cash collections across multiple teams and maintain client accounts with skill and precision. This role is ideal for someone who thrives in a professional services environment and is skilled in negotiation and client relations.

Day-to-day of the role:

• Responsible for cash collections for 20 billing teams.

• Manage allocated ledger and associated client accounts, using skill and judgement to achieve optimal results.

• Build and maintain relationships with a diverse range of clients, from private individuals to international corporations and public sector organisations.

• Work closely with fee earners to determine the most appropriate ways to resolve outstanding accounts and agree on payment terms.

• Refer accounts to debt recovery litigators when necessary and agreed upon with the Credit Control Manager.

• Maintain high standards of work by adhering to agreed systems and processes, providing support to colleagues as needed.

• Ensure compliance with professional rules and codes of practice, maintaining an ethical approach.

• Exercise discretion and judgement within established protocols, contributing to the team's effectiveness.

• Assist with ad hoc projects, reporting, administrative duties, and make recommendations to improve systems and processes.

Required Skills & Qualifications:

• Minimum of 6 GCSE passes at grade C or above (or equivalent), including English and Maths.

• At least 1 year of experience in credit control within a professional services or similar environment.

• Proficiency in Microsoft Excel, including creation, data entry, formatting, and use of formulas.

• Strong understanding of human behaviour, with tactful and professional communication skills.

• Proven abilities in negotiation and influencing.

Benefits:

• Empowered and flexible working conditions.

• Comprehensive learning and development programme.

• Range of wellbeing initiatives to support your career journey.

• Competitive range of flexible benefits.

About the Firm:

You'll be joining a nationally recognised law firm that values individual differences and diversity, united by shared values and mutual respect. Employees are empowered to do their best work while balancing individual needs, team collaboration, and excellent client service.

To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and interest in the role.