Credit Control Exec

An exciting opportunity has arisen to join a growing financial services business as a Credit Control Executive. This role is ideal for someone with previous credit control or collections experience who enjoys building customer relationships while recovering outstanding payments.

The Role

• Manage a portfolio of customer accounts and recover overdue payments.

• Contact customers by phone and email to discuss repayment plans.

• Keep CRM records and account notes up to date.

• Monitor and allocate incoming payments.

• Resolve customer queries and account discrepancies.

• Work closely with colleagues to achieve collections targets.

• Build positive relationships with customers while handling difficult conversations professionally.

What We're Looking For

• Previous experience in Credit Control, Collections or Accounts Receivable.

• Excellent communication and negotiation skills.

• Strong attention to detail and organisational skills.

• Confident using CRM systems and Microsoft Office.

• Positive attitude with the ability to work both independently and as part of a team.

Benefits

• Bonus scheme

• Private healthcare

• Gym membership

• Company pension

• 25 days holiday plus bank holidays (increasing with service)

• Excellent career progression within a growing business If intersted, please reach out to (phone number removed)