Client Manager

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities:

• Guide and mentor team members, overseeing task allocation, skills development and regular feedback.

• Review and refine internal workflows to improve efficiency and client satisfaction.

• Handle client communication, ensuring queries are addressed quickly and professionally.

• Contribute to planning, compliance work and wider business initiatives alongside senior leaders.

• Monitor adherence to relevant regulations and industry requirements.

Benefits:

• 25 days' annual leave plus bank holidays

• Ongoing CPD and training

• Flexible hybrid working

• Enhanced maternity scheme

• Income protection for long-term illness.

• Life assurance policy

• Study support and professional memberships

• Health cash plan

• Enhanced sick pay.

• Wellbeing programme

• Regular social events