Claims Team Lead - Remote

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims.

Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.

As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.

Roles & Responsibilities:

• Lead and line-manage a team of Claims Handlers (4 to 5)

• Drive performance across quality, productivity, and customer satisfaction

• Manage workflow allocation and team capacity

• Review claims quality and coach team members to improve

• Maintain oversight of the claims portfolio and escalate risks early

• Personally handle a small portfolio of claims to stay technically sharp Person Specification:

• 3+ years of claims experience

• Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead

• Strong organisation and ability to prioritise independently

• Comfortable using data to make decisions

• Team-oriented, hardworking, and ambitious

• Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits.

The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time)

Advancing People - Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.