Claims Administrator

Claims Administrator

Location: Pencoed, Bridgend Salary: 27,000 per annum Hours: Full-Time Working Pattern: Flexible working available

About Our Client

Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for a Claims Administrator to join their supportive and growing team.

The Role

As a Claims Administrator, you will support the claims process from initial notification through to settlement, ensuring claims are handled accurately, efficiently, and in line with regulatory requirements while delivering excellent customer service.

Key Responsibilities

• Process and manage insurance claims

• Maintain accurate claims records

• Liaise with clients, insurers and third parties

• Respond to enquiries and provide claim updates

• Support the wider team with administrative duties Requirements

• Administration or insurance experience preferred but not essential

• Excellent communication and organisational skills

• Strong attention to detail

• Proactive and customer-focused

• Cert CII desirable, or willingness to work towards it Benefits

• Flexible working

• Private Medical Insurance

• Enhanced Pension Scheme

• Ongoing training and career development If you are looking to develop your career within the insurance industry, we would love to hear from you.