Alois Technologies Limited jobs

About the Role The client is seeking an experienced Income Officer (Court) to join the Housing Resident Services Division on a temporary basis to provide maternity leave cover. This role is responsible for managing rent arrears, maximising rental income, supporting residents to sustain their tenancies, and representing the Council in county court possession proceedings. The successful candidate will have extensive experience in income recovery, court representation, tenancy sustainment, and welfare advice within a social housing or local authority environment. Key Responsibilities - Manage a caseload of rent arrears accounts. - Maximise rental income and prevent tenancy failure. - Represent the Council in County Court possession hearings. - Prepare legal documentation and maintain accurate case records. - Visit tenants and provide income maximisation and welfare advice. - Work with Housing Benefit, DWP, Social Services, and internal teams to resolve tenancy issues. - Attend evictions when required. - Meet income recovery and customer service targets. Essential Requirements - Experience managing rent arrears within a local authority or social housing environment. - Strong knowledge of income recovery legislation and tenancy enforcement procedures. - Proven experience representing landlords in County Court possession proceedings. - Experience preparing legal documentation relating to rent arrears cases. - Excellent negotiation, communication, and customer service skills. - Ability to support vulnerable residents and promote tenancy sustainment. - Experience working with Housing Benefit, DWP, Social Services, and other partner agencies. - Strong organisational skills with the ability to manage a busy caseload and meet deadlines. - Confident using housing management and case management systems.

Job Description Job Title Interim Cyber Security Officer (Senior Cyber Security Engineer) Contract Details - Contract Length: 6 Months - Start Date: March 2026 - Location: London (Hybrid/On-site as required) - IR35 Status: Inside IR35 - Daily Rate: Up to 500 per day (Umbrella) Overview We are seeking an experienced Senior Cyber Security Engineer to join a Cyber Security team on an interim contract. This role will provide senior technical expertise to support and optimise an outsourced Security Operations Centre (SOC), ensuring the organisation maximises its investment in security technologies while strengthening its cyber defence capabilities. The successful candidate will have extensive hands-on experience with CrowdStrike Falcon and Splunk Enterprise Security , with the ability to enhance security monitoring, improve incident response processes, support threat hunting activities, and mentor internal team members. Key Responsibilities Lead the deployment, configuration, administration, and ongoing optimisation of the CrowdStrike Falcon platform, ensuring endpoint security policies are effectively implemented and maintained. Work closely with the outsourced Security Operations Centre to develop and enhance Splunk dashboards, alerts, data models, and monitoring capabilities, enabling the identification and investigation of sophisticated cyber threats. Act as the senior technical escalation point for complex and high-priority cyber security incidents, utilising Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) technologies to support rapid investigation, containment, and remediation. Design, develop, and improve Security Orchestration, Automation and Response (SOAR) workflows to reduce manual effort, improve operational efficiency, and accelerate incident response. Conduct proactive threat hunting activities using advanced search techniques and security telemetry to identify malicious activity that may have evaded automated detection. Support vulnerability assessment activities and contribute to security testing initiatives, including exposure to penetration testing and web application security assessments. Develop and maintain cyber security policies, standards, and technical documentation to support governance and operational best practice. Provide technical guidance, mentoring, and knowledge transfer to existing cyber security team members, strengthening internal capability across CrowdStrike, Splunk, and security operations. Collaborate with internal stakeholders and external partners to continuously improve cyber security monitoring, detection, and response capabilities. Maintain awareness of emerging cyber threats, vulnerabilities, and industry best practices to ensure security controls remain effective and up to date. Essential Requirements Applicants must have a minimum of five years' experience working in a dedicated Cyber Security Engineering or SOC Tier 3 environment. Extensive hands-on experience administering and supporting CrowdStrike Falcon , including Falcon Prevent, Falcon Insight, and Falcon Discover, is essential. Strong experience working with Splunk Enterprise Security , including writing complex Search Processing Language (SPL) queries, developing dashboards, alerts, reports, and managing security data. Experience supporting Security Operations Centres, incident response, endpoint detection and response, security monitoring, and threat hunting activities. Excellent understanding of network protocols, cyber attack methodologies, security monitoring techniques, and the MITRE ATT&CK Framework . Good knowledge of cloud security principles across Microsoft Azure and/or AWS environments. Strong analytical, troubleshooting, communication, and stakeholder management skills with the ability to work independently and manage multiple priorities. Desirable Experience performing vulnerability assessments using recognised vulnerability management tools. Exposure to penetration testing and web application security testing. Experience creating and maintaining cyber security policies, standards, and governance documentation. Professional cyber security certifications such as CompTIA Security+, Network+, CySA+, GSEC, CISSP, GCIH, GCIA, or CCSP. CrowdStrike certifications including CCFA, CCFR, or CCSE. Splunk Certified Cybersecurity Defense Engineer certification.

Job Requirements - Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema) - Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables) - Delivered reporting for Customer Service / Contact Centre : cases, queues, SLAs, agent performance, call statistics. - Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics - Implements RLS , governance, and performance optimisation (model + measures) - Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves - Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) - Broader Power Platform exposure (Power Apps/Automate) and how it impacts data/reporting - ALM/DevOps for Power BI (pipelines, version control, environment promotion) - Fabric/Synapse/Data Lake analytics patterns for scalable, historical reporting

Assistant HR Business Partner Role Purpose - Provide HR advice, guidance and support to managers and employees on employee relations, policies and employment matters. - Support managers in achieving organisational objectives through effective people management. Key Responsibilities - Advise on HR policies, employment law and terms & conditions. - Manage employee relations cases including disciplinary, grievance, attendance and performance. - Support managers with complex people issues and organisational change. - Maintain HR records, reporting and workforce data insights. - Support recruitment, job evaluation and redeployment activities. - Build strong relationships with managers, employees and Trade Unions. Essential Skills & Experience - CIPD qualified or working towards CIPD. - Experience in HR advisory/business partnering roles. - Strong employee relations case management experience. - Good knowledge of UK employment law and HR policies. - Strong communication, influencing and stakeholder management skills. - Experience working with senior managers on complex HR matters.