IT Support Advisor

A fantastic opportunity has become available for an IT support Apprentice to join a family food manufacturer in the East Midlands.

Reporting to the Head of IT, this role will give the opportunity to work with a wide range of enterprise technologies and the potential to travel to other sites in the UK. No previous experience required but we do require someone passionate about technology.

KEY DUTIES

• The first point of contact for IT support related queries from the various sites

• Take ownership of user problems and be pro-active when dealing with issues

• Troubleshoot and assist users face-to-face, by phone, be email or remote access

• Maintaining inventories of IT equipment including mobile phones CANDIDATE REQUIREMENTS

• Independent skills

• Team work skills

• Organisational skills

• Good written and oral communication skills

• Passionate about Technology