Assistant Store Manager - Account Retention and Leadership

Description: 4x Best Places to Work in PA ()

Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem - we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

• Starting at $18+/hour & Monthly Bonus Potential

• 3 Weeks PTO + Paid Holidays

• Medical, Dental, Vision + 401(k) Match

• Employee Discounts + Loyalty Rewards

• Career Growth Opportunities (we promote from within)

• Weekly Pay

• Reimbursement Toward Home & Vehicle Purchase (after 1 year)

• Bilingual candidates may earn additional pay!

• and so much more!

Who Succeeds in This Role

• Takes ownership of results and account performance

• Leads by example while staying hands-on

• Comfortable managing customers, collections, and team accountability

• Handles tough conversations professionally

• Driven by goals, metrics, and continuous improvement What You'll Do

• Support the Store Manager in driving overall store performance

• Lead daily operations across sales, account retention, and service

• Coach and hold team members accountable to expectations

• Review reports and act on opportunities to improve results

• Oversee customer accounts and follow up on past-due balances

• Guide team on retention and collection strategies

• Review payment histories and support action plans

• Ensure accurate documentation of interactions and payments

• Coordinate field visits and delivery schedules

• Maintain store standards (inventory, merchandising, cleanliness)

• Step in to lead the store when needed Leadership Responsibilities

• Supervise and support a small team (1-3 employees)

• Assign tasks, provide coaching, and follow up on results

• Train team members on sales, service, and retention best practices

Requirements: What We're Looking For

• 1+ year of leadership or supervisory experience preferred

• Retail, collections, or customer service background preferred

• Strong leadership, communication, and problem-solving skills

• Ability to manage multiple priorities and performance expectations

• Valid driver's license with insurable driving record

• Ability to lift up to 25 lbs (assistance for heavier items) Schedule

Full-time (40 hours/week), 5-day workweek

Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law

Compensation details: 18-22 Hourly Wage

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