Administrator

Administrator

Location: Manchester

Type: Full-time, permanent

About the Role

We're looking for a sharp, organised administrator to join our admin team. This is a varied, client-facing role suited to someone who enjoys structure, detail, and juggling multiple tasks at once - think spreadsheets, systems, and people in equal measure.

You'll be a key support point between our internal processes and the people who rely on them - colleagues, clients, and candidates alike. No two days will look the same: one moment you might be working through a piece of admin end-to-end, the next you'll be on a call helping a client with a query.

What You'll Do

• Take ownership of admin tasks and small projects from start to finish, keeping everything on track

• Act as a friendly point of contact for clients and customers, communicating clearly and confidently - by phone, email, and video call

• Keep our internal systems and records accurate, up to date, and well organised

• Spot patterns, gaps, or errors in information and flag them before they become problems

• Produce clear, concise updates and reports for colleagues and clients

• Work closely with colleagues across the business to keep things running smoothly

• Suggest ways to improve day-to-day processes - your ideas will be heard What We're Looking For

• Highly analytical mindset - comfortable with detail, data, and problem-solving

• Excellent written and verbal communication skills; confident speaking with clients and stakeholders at all levels

• Strong organisational skills and the ability to manage multiple scopes of work simultaneously

• Fast learner, comfortable picking up new systems and software

• A proactive, ownership mentality - you spot what needs doing and get on with it

• Previous experience in an administrative, operations, coordination, or client-support role is helpful but not essential - we care more about how you think than your job title history What You'll Get

• A genuine seat at the table - your input on process and improvement will be heard and acted on

• Exposure across the whole business, not siloed into one narrow function

• Real progression opportunities as you develop - this role can open doors into other areas of the business as your strengths become clear