Administrator (Administration and Customer Service)

Job Title: Administrator

Contract: Till 25 Sep 2026 (Short contract)

Location: Lincoln, LN1 1DS

Pay rate: 12.71 per hour

Working Hours are 8:30am to 5:00pm (Mon - Fri)

RESPONSIBILITIES To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed) To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed) To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation To undertake any other such duties as may reasonably be required within the Service Centre To undertake any training and development as required To support the Administration Cooordinator in ad hoc projects

SKILLS & QUALIFICATIONS Numerate and PC literate with good telephone manner and interpersonal skills Ability to work on own initiative in high pressure environment Attention to detail

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.