Sales Negotiator
Premier Work Support
Premier Work Support are currently recruiting for a permanent Sales Negotiator for our prestigious client based in Erith. Job role: We are looking for an experienced Sales Negotiator to join a small team that aims to exceed expectations of customers by effectively identifying and matching customer needs in a professional, responsive and effective manner. Maximising the margins generated from every customer opportunity using a combination of upselling, account management, new customer acquisition and cross selling. Key responsibilities: - Handle sales calls to existing customer base with the specific aim of cross selling other products, matching customers current and potential future needs. - Researching, making contact and gaining new customers. - Acquiring new customers via referrals from the existing customer base. - Dealing with customers in a polite and friendly manner, maximising customer retention and exceeding customers expectation of service. - Identifying all correct customer needs and investigating future potential needs through effective accounts management. - Log and provide an effective response and resolution to customer enquiries and requests for information. - Ensure all complaints are handled in a polite and professional manner and are appropriately logged into the complaints system. - Ensure all calls comply in accordance to the company standard including data protection, domestic pricing and the company sales approach. - Recording all customer interactions in line with the company guidelines and standards. - Develop and maintain a comprehensive knowledge and understanding of the company's products and services. - Identifying gaps in knowledge and proactively seeking out resources to learn. - Using IT systems effectively to maximise efficiency. - Reporting to the sales manager. - Adhering to Health, Safety and environmental policy. Requirements: - Proven experience in Sales, account management or customer-facing roles. - A strong understanding of Excel and Outlook. - Attention to detail and highly motivated. - Ability to problem solve. Due to the requirements of the role candidates must have their own transport. You will be working Monday to Friday, 9am - 5pm If you feel this is the role for you, please apply online today!