Kaiser Permanente jobs

Job Summary: In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - Collaborates with technical and project team leaders to resolve system problems and application-specific issues. - Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Escalates unresolved or critical issues, risks or problems to system engineers and management. - Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. - Plans and performs complex system configuration. - Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. - Plans the maintenance, modification, and documentation of applications. - Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. - Provides complex application-oriented administration and technical support for production and non-production environments. - Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. - Develops guidelines to prevent and/or resolve recurring problems. - Recommends and executes complex performance tuning and optimization activities. - Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes. Minimum Qualifications: - Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. - Minimum two (2) years in a leadership role working with IT or operational teams. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Tech Summary a text-decoration: none; color: ; tr th, tr td border: 1px solid ; tr th background-color: ; The Chief Engineer, CyberArk Technologies provides technical leadership for privileged access and identity security initiatives that support the organization's cybersecurity strategy and operational objectives. This role collaborates with security, infrastructure, application, and business teams to support the design, implementation, enhancement, and ongoing operation of privileged access solutions across enterprise environments. The position helps advance identity security capabilities, supports modernization efforts, and contributes to the development of secure access practices that align with organizational policies and regulatory requirements. Working across cross-functional teams, the Chief Engineer leads efforts related to platform architecture, integration, automation, operational reliability, and technology lifecycle management. The role partners with stakeholders to evaluate business and technical needs, develop strategic roadmaps, and support initiatives that improve security, operational efficiency, and risk management. In addition, this position provides technical guidance and leadership for enterprise cybersecurity programs while helping ensure scalable, resilient, and effective identity and privileged access solutions that support business needs Job Summary: This position provides expert consultation and technical advice on IT infrastructure planning, engineering, and architecture and leads team interactions with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. This position builds and leverages partnerships with various IT teams and partners with business leaders, solutions, and enterprise architects to review business drivers, and define, understand, and communicate target strategies and roadmaps to team members. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Fosters and leverages partnerships with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serve as an expert in developing system designs that adhere to company architecture standards. - Provides guidance and standards for writing, reviewing, and validating technical specifications and documentation. - Leads team interactions with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems and provide solutions. - Modifies and validates system design prototypes. - Provides expert consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems across multiple IT functional areas by assessing the implications of IT strategies on infrastructure capabilities. - Leverages expertise on existing systems to make recommendations on resources required to maintain service levels and meet new demands. - Leads others in developing project support plans, schedules, and assignments. - Partners with business leaders, Solutions, and enterprise architects to review business drivers, and define, understand, and communicate target strategies and roadmaps to team members. - Leads colleagues in the translation of business requirements and functional specifications into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems spanning multiple IT functional areas, by partnering with lead Business Analysts to understand business needs and functional specifications. - Provides recommendations and input on options, risks, costs, and benefits for systems designs. - Serves as a key partner for project teams throughout the implementation and maintenance of enterprise infrastructure systems across multiple functional IT areas by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Leads team members in the estimation of resource requirements for technical design. Minimum Qualifications: - Minimum four (4) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Summary: The incumbent will leverage clinical and healthcare IT systems expertise to support the delivery of safe, high-quality patient care through the Epic electronic health record (EHR). This role provides operational oversight for the prioritization, coordination, and execution of system enhancements, upgrades, and implementations in partnership with Epic application managers, implementation teams, and key business stakeholders. Additional responsibilities include overseeing the development and maintenance of internal procedures, defining specifications for system enhancements, evaluating new Epic release functionality, and ensuring comprehensive testing and validation activities are successfully completed before implementation. Essential Responsibilities: - Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. - Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. - Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. - Manages the implementation of planned hardware and software changes into production environments. - Manages the maintenance, modification, and documentation of complex and advanced applications. - Manages change management processes. - Manages system configuration. - Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). - Manages maintenance and refresh activities performed by team members. - Manages application-oriented administration and technical support for production and non- production environments. - Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. - Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. - Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. - Manages the testing of designated systems and tools. - Manages the development of guidelines to prevent and/or resolve recurring problems. - Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. - Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: - Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. - Minimum two (2) years supervisory experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Summary: In addition to the responsibilities listed below, this technical leader position is responsible for leading the development of applications for Android and/or iOS devices by leveraging Agile methodologies to design and implement new customer-facing features; partnering with product management and UX teams to create fun, easy-to-use client applications which maximize the user experience; and providing insight and influence into the establishment of KP mobile device security practices. This position will also be responsible for optimizing applications and serving as a subject matter expert in the development of the overall architecture for KPs mobile technologies. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: - Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. - Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). - Minimum two (2) years in a technical leadership role with or without direct reports. - Minimum five (5) years experience developing and/or implementing mobile applications. Additional Requirements:

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This senior-level technical and functional leader is responsible for defining product strategy, vision, and roadmaps-from ideation through launch-for complex products supporting Mental Health and Wellness care delivery. The role focuses on designing and advancing digital capabilities that improve access, care coordination, and clinician and member experiences across the continuum of mental health services. A key aspect of the role includes close partnership with mental health clinicians, operational leaders, and cross-functional teams to deeply understand clinical workflows and translate them into scalable, technology-enabled solutions. The individual will support and optimize core workflows which primarily use the Epic platforms, including Ambulatory, MyChart, and Cadence, as well as the associated integrations (e.g., HL7 and other interoperability frameworks), ensuring seamless workflows and data exchange across systems. Job Summary: This senior technical/functional leader role is primarily responsible for defining product strategy, vision, and product roadmaps from ideation to launch for complex or high impact products, and making decisions on new products or enhancements to bring to market. This includes leading the development of product enhancements based on validated learnings, serving as an expert facilitator and consultant for product teams and diverse stakeholder groups across the organization, and partnering with operations teams and market stakeholders to support product adoption. This role is also responsible for leading and driving internal and external discovery for new and existing products, identifying best in class marketplace innovation, driving prototyping and validation with end users, ensuring learnings are funneled to product roadmaps, overseeing efforts to track outcomes and key performance indicators, and leading and overseeing product team members to solve user problems on complex or high impact issues. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Defines and drives product strategy and vision, and develops product roadmaps from ideation to launch for complex or high impact products by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; leading the development of business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; leading the development of product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. - Serves as an expert facilitator and consultant for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; partnering with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for key stakeholders; providing advanced product expertise, peer training, and consultation as appropriate; ensuring adherence to enterprise compliance standards; and managing technology risks as appropriate. - Leads and drives internal and external discovery for new and existing products by partnering with key stakeholders to identify business needs; identifying best in class marketplace innovation; driving prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and ensuring learnings are funneled to the product roadmap. - Oversees the tracking of key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards; assessing and verifying KPI alignment; and leading the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders and leadership. - Leads and oversees product team members to solve user problems for complex or high impact issues by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and serving as a lead partner and expert on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: - Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum ten (10) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. - Minimum five (5) years experience working in product management, including product discovery and developing short-term and long-term product strategies. - Minimum two (2) years experience developing and validating business cases, including identifying value of investment projects. - Minimum three (3) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. - Minimum three (3) years experience in strategic planning and building product roadmaps. - Minimum four (4) years experience in a leadership role with or without direct reports.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Supports the definition and execution of enterprise technology standards and architecture governance. Supports the standards lifecycle, governance processes, and reference architectures that guide solution design and investment decisions. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensure alignment with strategy, risk, and operational models. Balances policy with practical, efficient processes to improve decision quality and delivery speed. Job Summary: This individual contributor is primarily responsible for contributing to the development of the IT strategic technology direction, as well as for assisting in the execution of the architecture process for technology solutions with guidance from senior architects. This contributor should fully understand the EA mission. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. - Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. - Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. - Helps determine the selection of technologies as requested. - Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. - Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. - Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. - Ensures architecture standards or controls allow business needs to be met. - Assists in the development and establishment of architectural best practices that guide the design of technology solutions. - Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. - Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: - Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and six (6) years IT experience delivering technical solutions, including at least two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement. - Minimum One (1) year experience with modeling techniques (e.g., BPMN, UML, ER). - Minimum One (1) year in a technical leadership role with or without direct reports.

Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. - Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Ensures system designs adhere to company architecture standards. - Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Mentors other technical resources throughout infrastructure systems development. - Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. - Leads the development and modification of solutions by identifying technical solutions to business problems. - Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. - Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. - Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. - Makes recommendations on resources required to maintain service levels and meet new demands. - Guides and drives physical architecture design for new initiatives. Minimum Qualifications: - Minimum two (2) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Principal-level Incident Handler uses incident response, investigative, and forensics skills to respond to breaches implement containment measures, and investigate impacts. This includes appropriate data collection, preservation, mitigation, remediation requirements, and security improvement plans. The Incident Handler will utilize forensic best practices and provide chain of custody service for criminal investigations (e.g., employee situations, fraud, etc.). Job Summary: This senior level employee is primarily responsible for managing and directing the maintenance and protection of integrity and reliability of the security of data, systems and networks. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Leads team in the proactive monitoring and/or response to known or emerging threats against the KP network. - Effectively communicates investigative findings to non-technical audiences. - Provides consultation in regular operations meeting with Cyber Risk Defense Center (CRDC) teams. - Drives closed loop processes on security efforts by providing feedback to the TDA leads and/or leadership. - Demonstrates a consulting value by recommending adjustments to the collection strategy for deltas in scope, size, or emerging security threats. 3-3 - Drives information fusion procedures across operations and engineering, including activities such as Use Case planning/development, Use Case quality assurance validation, and response procedure documentation. - Serves as a liaison between stage teams and upper management by identifying issues, improvement areas, or security/architectural gaps and suggesting appropriate improvements. - Drives the development of the CRDC intellectual capital by leading process or procedure improvements, consulting on brown bag training sessions, and leading the development of new training documents. - Builds partnerships with the CRDC Policy Engineers and Remediation teams to contain identified issues and determine the best approach for improving security posture. - Facilitates follow-up remediation design and review efforts related to highly complex security events. - Leads the investigation and triage of a wide variety of security events across cyber security domains. - Serves as a subject matter expert in performing complex data analyses to support security event management processes, including root cause analysis. - Coordinates the response and resolution of high impact or critical cyber security incidents. - Provides insight and influence in determining the strategic direction for the development and deployment of threat detection capabilities and/or incident response plans. - Drives the development and implementation of incident detection and/or handling processes which may include containment, protection, and remediation activities. Minimum Qualifications: - Minimum four (4) years in an informal leadership role working with project or technical teams. - Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum ten (10) years experience in IT or a related field, including Minimum four (4) years in information security or network engineering. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Technical Summary: This role will be responsible for monitoring network and Web server activity for security breaches using intrusion detection techniques, performing file system management, installing and managing the Epic application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs. In addition, the role will be installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system, assisting in the configuration and troubleshooting of integrated third party software and peripherals, applying platform and Epic upgrades and updates to production and non-production Web server components, responding to emergency and after-hours issue, writing and maintaining scripts to improve system management tasks, maintaining and testing processes related to business continuity, and participating in your change control process for all planned application and technical activities. Lastly, the individual will need to understand performance metrics, monitoring system performance, and troubleshooting issues, collaborate with various technical teams and the Epic vendor to ensure proactive support and adherence to best practices. Job Summary: In addition to the responsibilities listed below, this position is responsible for planning, designing, and building database systems that are stable, recoverable, and integrated with other available technology stacks for the purpose of efficient, secure data utilization. This includes understanding the interoperability between databases and other dependent technology stacks (performance scalability, stability, capacity planning, etc.), possessing familiarity with one dependent technology stack (e.g. windows admin, networking, storage, etc.), working with engineering teams to recommend alternate solutions, and consulting as a 2nd level technical expert on specific platforms. Some of the unique challenges this position will face include database considerations for a large, corporate enterprise and a high degree of complexity and non-uniformity. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Supports the review of team deliverables. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Collaborates with team members to develop project support plans, schedules, and assignments. - Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Serves as a liaison with business partners, Solutions, and enterprise architects to define and understand target strategies. - Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Develops and modifies solutions by identifying technical solutions to business problems. - Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Reviews and makes changes to technical specifications and documentation. - Collaborates with IT teams and key business partners to troubleshoot complex systems and provides solutions, as appropriate. - Evaluates existing systems to make recommendations on resources required to maintain service levels. - Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI. - Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. - Verifies system designs adhere to company architecture standards. - Drives physical architecture design for new initiatives. - Leads the implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Minimum Qualifications: - Minimum three (3) years experience in the planning, design, and implementation of security solutions, including Minimum two (2) years experience in the configuration, implementation, troubleshooting, and operation of security technologies. - Minimum one (1) year in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement.

Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Cloud Platform Engineering team provides support for public cloud services in Azure. This includes consulting, onboarding, application success management, platform operations, product ownership, FinOps and new service enablement. We enable and support secure and resilient usage of Public Cloud across KP application, analytics, and platform teams. This position is project facing and will interact with internal KP teams, platform engineering, operations and vendors to enable delivery of required product capabilities in the data analytics space, driving product for Databricks and providing success management across Azure platform service consumers from project inception through go-live. Additional duties include: - Responsible for early engagement and architecture consulting support of Azure Platform capabilities - Pro-actively engages with application teams, engineering, operations, and vendors to drive product capability delivery - Advocate for application teams, supporting roadmap alignment for delivery of new cloud capabilities - Supports applications as a trusted advisor from project intake to go-live - Drives schedule alignment and owns delivery of platform environments per agreed upon application needs Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert on project teams, contributing to technical direction for varying technical solutions, and ensuring IT systems are effectively utilized. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - Develops requirements, or leads a team of IT consultants in the development of requirements for complex or specialized process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). - Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. - Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of complex solution proposals. - Provides insight, guidance, and recommendations throughout the evolution of applications, systems, and/or processes to a desired future state by maintaining and leveraging a comprehensive understanding of how current processes impact business operations across the enterprise. - Maps current state against future state processes. - Defines the impact of requirements on upstream and downstream solution components. - Provides insight and influence to senior management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. - Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. - Influences solution design by providing insight and consultation at design sessions with IT teams to help translate requirements into workable business solutions. - Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. - Participates in evaluating third-party vendors as directed. - Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. - Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: - Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. - Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Ensures system designs adhere to company architecture standards. - Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Mentors other technical resources throughout infrastructure systems development. - Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. - Leads the development and modification of solutions by identifying technical solutions to business problems. - Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. - Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. - Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. - Makes recommendations on resources required to maintain service levels and meet new demands. - Guides and drives physical architecture design for new initiatives. Minimum Qualifications: - Minimum two (2) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). - Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. - Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. - Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. - Leads teams of IT Consultants in the mapping of current state against future state processes. - Defines the impact of requirements on upstream and downstream solution components. - Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. - Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. - Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. - Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. - Leads the evaluation of third-party vendors as directed. - Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. - Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: - Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Assists technical and project team members to resolve system problems and application-specific issues. - Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Escalates unresolved or critical issues, risks or problems to system engineers. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Plans and performs complex system configuration. - Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. - Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. - Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. - Supports vendor support activities, as appropriate. - Participates in and influences change management processes. - Defines the maintenance, modification, and documentation of complex and advanced applications. - Supports the development of guidelines to prevent and/or resolve recurring problems. - Recommends and executes performance tuning and optimization activities. Minimum Qualifications: - Minimum three (3) years experience in application support. - Minimum one (1) year in an informal leadership role working with IT or operational teams. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Tech Summary The preferred candidate will bring deep UiPath architecture experience, strong operational discipline, and the ability to partner effectively with project managers, business analysts, clinical operations, and enterprise stakeholders. This role requires a hands-on architect who can design scalable automation solutions, support production operations, and engage confidently with physician leaders, nurse leaders, and clinical operations stakeholders across the enterprise. The Architect IV should also be available to support after-hours, market-specific execution needs, production deployments, and critical release activities when required. Job Summary: In addition to the responsibilities listed below, this position is responsible for having a deep understanding of at least one application domain, including web, mobile, ERP, and/or mainframe, and having broad understanding of other architecture domains. Some of the unique challenges this position will face include supporting solutions across all domains as related to an application design. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. - Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. - Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. - Helps determine the selection of technologies as requested. - Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. - Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. - Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. - Ensures architecture standards or controls allow business needs to be met. - Assists in the development and establishment of architectural best practices that guide the design of technology solutions. - Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. - Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: - Minimum two (2) years experience with commercial off-the-shelf package integration. - Minimum two (2) years experience working with data and integration technologies (e.g., ESB ETL, EAI). - Minimum two (2) years experience translating solution requirements into technical application requirements. - Minimum two (2) years experience in the design of target state architecture in a corporate or enterprise environment. - Minimum two (2) years experience in solution architecture, including working with a portfolio of solutions. - Minimum two (2) years experience working with application development frameworks (e.g., Spring, Jersey, Oracle ADF). - Minimum one (1) year experience with modeling techniques (e.g., BPMN, UML, ER). - Minimum one (1) year in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and Minimum six (6) years IT experience delivering technical solutions, including at least Minimum two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement.

Tech Summary The IS Consultant IV, Application Security position is a senior hands-on technical role responsible for leading complex application security assessments and advancing secure software development practices across the organization. The consultant will conduct secure code reviews, static and dynamic application security testing, open source component analysis, API and mobile application security assessments, threat modeling, security architecture reviews, vulnerability validation, and remediation guidance. The ideal candidate has advanced software development and application security experience using Java, Python, JavaScript, .NET, Swift, or similar technologies. The candidate should have practical experience with application security testing solutions, penetration testing tools such as Burp Suite or OWASP ZAP, and integrating security controls into CI/CD pipelines. This role requires the ability to independently lead complex assessments, define secure development standards and guardrails, evaluate third party applications, and influence architecture and engineering decisions. The consultant will collaborate with developers, architects, product owners, vendors, security leaders, and executive stakeholders to communicate technical risk clearly and provide actionable remediation recommendations. Experience with cloud native applications, APIs, mobile applications, AI enabled applications, DevSecOps automation, and healthcare or other regulated environments is preferred. Job Summary: In addition to responsibilities listed below, this position is responsible for reviewing application source code for potential security vulnerabilities by performing manual and automated security testing on applications in a running state (DAST); working with DevOps teams to integrate application security services; training DevOps personnel and developers to use application security tools; working one-on-one with developers to help them understand security vulnerabilities at hand and to identify/suggest remediation plans; and recommending application security training paths. This also includes responsibility for protecting applications in production by enrolling them for continuous assessment of existing and emerging threats, evaluating web application firewalls; tuning WAF rules; reviewing alerts; and identifying issues as appropriate. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Effectively communicates investigative findings to non-technical audiences. - Collaborates with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture. - Provides recommendations to management and business stakeholders on how to remediate issues identified through security testing processes. - Identifies the impact of security test plans on upstream and downstream solution components. - Supports information sharing and integration procedures across cyber security through the exchange of threat intelligence and cyber security vulnerability assessment data. - Contributes to cyber security intellectual capital by making process or procedure improvements, conducting brown bag training sessions, and creating new training documents. - Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis. - Recommends business line or business technology team security process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. - Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across multiple business domains. - Performs complex security test data analysis in support of security vulnerability assessment processes, including root cause analysis. - Serves as an escalation point on issues, dependencies, and risks related to security testing. - Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately to highly complex technology initiatives across multiple IT domains by analyzing business and technology requirements. - Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems. - Provides insight and consultation on the development of testing scope and approach, and collaborates with cross-functional IT and business stakeholders to review the overall testing approach. - Validates security test scenarios across various SDLC phases (e.g., development, reproduction, production) for low- to moderately-complex projects. - Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams and management as appropriate. Minimum Qualifications: - Minimum three (3) years software or application development experience. - Minimum one (1) year experience in application security (e.g., source code analysis, dynamic analysis, etc.). - Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum six (6) years experience in IT or a related field, including Minimum two (2) years in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Provides insight into recommendations for complex technical solutions that meet design and functional needs. - Serves as an expert for innovative technical solutions that meet design and functional needs. - Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. - Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. - Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. - Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. - Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. - Oversees the review and implementation of recommendations of technical solutions across multiple functions. - Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. - Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. - Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. - Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. - Provides expertise and guidance to team members for systems incident responses for complex issues. - Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. - Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. - Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. - Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. - Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. - Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: - Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). - Minimum four (4) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.