Fox Morris Group Ltd jobs

6 x IT Service Desk Analyst / Systems Support Analyst West Sussex County Council Contract: 6+ Months Fox Morris Group are delighted to be supporting West Sussex County Council in recruiting 6 Systems Support Analysts to join their busy IT Service Desk team. This is an excellent opportunity for someone with an IT support or Service Desk background who enjoys solving technical problems and delivering outstanding customer service. About the Role As a Systems Support Analyst, you'll be the first point of contact for IT incidents, service requests and user enquiries, providing first-line technical support to colleagues across the organisation. You'll work within a collaborative Service Desk environment, resolving technical issues wherever possible while ensuring an excellent customer experience. Key Responsibilities - Act as the first point of contact for IT incidents and service requests. - Deliver first-line technical support and first-contact resolution wherever possible. - Log, manage and resolve incidents using the IT Service Management (ITSM) platform. - Support user account administration and access management. - Maintain accurate records and knowledge base articles. - Escalate complex technical issues where required. - Provide professional, friendly and customer-focused support at all times. About You We're looking for candidates who have: - Experience working within an IT Service Desk or IT Support environment. - Excellent customer service and communication skills. - Strong problem-solving and troubleshooting abilities. - Experience using ITSM systems to manage incidents and service requests. - The ability to diagnose and resolve a broad range of first-line technical issues. - A positive attitude and willingness to learn within a fast-paced IT environment. What's on Offer? - 6+ month contract. - Hybrid working following initial office-based training. - Opportunity to gain experience within a large Local Authority IT team. - Supportive working environment with ongoing development. - Immediate starts available.

Cyber Security Operations Centre (SOC) Manager Remote Working Contract: 12+ Month Contract Rate: 700 - 850 per day Fox Morris Group are currently recruiting for an experienced Cyber Security Operations Centre (SOC) Manager to join a high-profile public sector organisation on a long-term contract. This is an excellent opportunity for a strategic cyber security leader to take ownership of a mature Security Operations Centre, driving continuous improvement, enhancing threat detection capabilities and leading a high-performing security team. About the Role As the SOC Manager, you will be responsible for leading the Security Operations Centre, ensuring effective security monitoring, incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service providers (MSSPs), you will play a key role in strengthening the organisation's cyber resilience. Essential Experience - Proven experience as a SOC Manager or Security Operations Manager. - Strategic leadership experience with the ability to develop and evolve SOC capabilities. - Demonstrated experience leading and managing high-performing cyber security teams. - Strong understanding of security incident management and response processes. - Experience delivering and managing effective security monitoring capabilities. - Proven experience in threat intelligence, threat assessment and cyber risk management. - Hands-on experience with a wide range of cyber security tools and technologies. - Experience managing relationships with external vendors, MSSPs and technology partners. - Ability to effectively prioritise resources and drive operational excellence. Desirable - CISSP, CISM or equivalent cyber security certification. - Experience securing AWS and/or Microsoft Azure cloud environments. - ITIL Foundation (or equivalent Service Management qualification). What's on Offer? - 700 - 850 per day. - 12+ month contract. - Fully remote working. - Opportunity to lead and shape a strategic cyber security function within a major public sector organisation. - Immediate start available. Apply Today If you're an experienced SOC Manager, Cyber Security Manager, Security Operations Manager or Cyber Defence Lead, we'd love to hear from you.

ERP Workstream Lead (Finance) Staffordshire County Council Contract Hybrid Working Fox Morris Group are working with Staffordshire County Council to recruit an experienced ERP Workstream Lead (Finance) to play a key role in one of the Council's largest transformation programmes. This is an exciting opportunity to lead the Finance workstream as the Council replaces its existing Finance and HR & Payroll systems with a modern, single Enterprise Resource Planning (ERP) platform. You will be responsible for ensuring the Finance solution is successfully designed, configured, tested and deployed while driving process improvements and supporting the organisation through significant business change. The Role Working as part of the ERP Programme Team, you will lead the Finance workstream throughout the full project lifecycle, acting as the bridge between Finance, ICT, implementation partners and key stakeholders. You will be responsible for ensuring the new solution delivers improved financial processes, supports business requirements and is successfully embedded across the organisation. Key Responsibilities - Lead the Finance workstream throughout the ERP implementation. - Oversee solution design, configuration, testing, deployment and go-live activities. - Work closely with Finance users, ICT teams and implementation partners to ensure the system meets business requirements. - Drive process standardisation and continuous improvement across Finance operations. - Manage dependencies, risks, issues and workstream reporting. - Support data migration, system integration and user acceptance testing. - Develop process documentation, user guidance and training materials. - Ensure business readiness and successful adoption of the new solution. - Build strong relationships with internal stakeholders, suppliers and external partners. Essential Experience To be considered, candidates must demonstrate: - Significant experience leading the Finance workstream of a large-scale ERP implementation. - Proven experience delivering Finance and Procurement system implementations from design through to go-live. - Strong understanding of Finance business processes, including budgeting, accounts payable, accounts receivable, purchasing and financial reporting. - Experience working closely with ERP implementation partners and technical delivery teams. - Experience managing system design, configuration, testing, deployment and business readiness. - Strong stakeholder management skills with the ability to engage senior leaders and end users. - Experience delivering process improvements and organisational change. - Previous experience within Local Government or the wider Public Sector is highly desirable. Please Note Applications will only be considered from candidates who can clearly demonstrate experience leading a Finance and Procurement ERP implementation. Candidates with general change management, business analysis or ERP support experience, but without ownership of a Finance ERP implementation workstream, are unlikely to be shortlisted. If you have successfully delivered Finance ERP implementations and are looking to play a key role in a major public sector transformation programme, we'd love to hear from you.

Senior Civica CX Asset Management Consultant Epping Forest District Council Remote 2 Days Per Week 6-Month Contract Inside IR35 Fox Morris Group are delighted to be working in partnership with Essex County Council to recruit an experienced Senior Civica CX Asset Management Consultant on behalf of Epping Forest District Council. This is an excellent opportunity for a specialist with proven Civica CX Asset Management experience to play a key role in the continued development and optimisation of the Council's housing asset management systems. This contract offers predominantly remote working, with occasional on-site attendance where required by the business. The Role Working as the lead specialist for Civica CX Asset Management, you will support the configuration, optimisation and enhancement of the Council's asset management platform, ensuring it continues to meet operational and compliance requirements. You will work closely with housing, asset management and ICT teams to improve business processes, reporting, integrations and system functionality. Essential Experience To be considered, you must have strong experience with Civica CX Asset Management, including several of the following areas: Asset Management - Asset datasheets - SAVA Energy Performance Certificates (EPCs) - Stock Condition data - Mobile Asset Management - Planned & Completed Works - Planned Maintenance - Equipment Management - Decent Homes - Compliance and Asset Forecasting Reporting & Analytics - SSRS Reporting - Strong SQL (Intermediate to Advanced) - Power BI Integrations Experience working with or supporting integrations involving: - TotalMobile Cloud Dialogues API - Azure Storage Explorer - SharePoint EDM Additional Knowledge Experience or understanding of: - Contracts - Contractor Management We are looking for someone who has - Extensive experience implementing or supporting Civica CX Asset Management - Strong stakeholder management and communication skills - Experience working within Local Government or Social Housing - The ability to translate business requirements into technical solutions - Experience delivering system improvements, configuration and user support - Strong analytical and problem-solving skills Contract Details - Client: Epping Forest District Council (via Essex County Council) - Contract: 6 Months - Working Pattern: Part-Time (2 Days Per Week) - Location: Predominantly Remote - IR35 Status: Inside IR35 If you have proven Civica CX Asset Management experience and are looking for your next contract opportunity, we'd love to hear from you.