Diamond Blaque HR Solutions jobs

About the Role Take the lead in a high-impact revenues role; we are seeking an experienced Revenues Team Manager to drive Council Tax billing, collection and enforcement performance on an initial 12-week contract. This is a strong opportunity to step into a visible leadership role, influence service standards and support effective income collection while working on a flexible hybrid basis. Key Responsibilities - Lead Council Tax billing, collection and enforcement services with confidence and accountability. - Drive team performance, service quality, compliance and continuous improvement. - Maximise income collection through fair, ethical and effective recovery practice. - Resolve service issues, identify training needs and strengthen operational controls. - Manage HR matters, projects, audits and external revenue contracts. - Represent the council professionally at meetings, court hearings and tribunals. About You - Experienced Revenues professional with strong Council Tax, billing, collection and enforcement knowledge. - Confident leader able to motivate teams, improve performance and deliver results. - Strong Understanding of legislation, compliance and public sector best practice. - Excellent communicator with sound judgement, problem-solving skills and stakeholder confidence. - Committed to fair service delivery, equality, data protection and high-quality public service. Why Apply? This is an excellent chance to make an immediate impact, lead a key local authority service and bring your technical expertise to a role where your decisions will directly improve outcomes. How to Apply If you are a proactive Revenues leader ready to add value from day one, apply today with your latest CV. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates

Are you an experienced Assistant Finance Officer, Finance Officer or Debt Recovery Officer with recent local authority experience? We are recruiting two Assistant Finance Officers to join a busy Exchequer Services team, supporting Housing Benefit Overpayment recovery and Adult Social Care debt recovery on a long-term contract. About the Role This role is ideal for candidates with strong experience in local authority finance, council debt recovery, Housing Benefit Overpayment, Adult Social Care finance, or exchequer services. You will manage recovery activity, resolve customer and stakeholder queries, maintain accurate financial records and support compliant, customer-focused debt recovery within a team environment. Key Responsibilities - Manage Housing Benefit Overpayment, Adult Social Care debt, or local authority debt-recovery caseloads independently. - Provide a proactive, customer-focused exchequer service to council service areas, suppliers and customers. - Resolve financial queries, payment disputes, repayment issues and recovery enquiries professionally. - Maintain accurate finance records, transaction details, account notes and audit trails in line with council procedures. - Liaise with customers, internal teams, partner organisations, the Department for Work and Pensions and enforcement agents. - Support customers and end users with finance processes, repayment arrangements, recovery action and account queries. - Contribute to financial reporting, debt recovery updates and management information as required. About You The successful candidates will have recent experience in local government, council finance, or public-sector debt recovery, and the confidence to manage sensitive financial matters professionally. You should be organised, customer-focused and able to make accurate recovery decisions in line with legislation, policy and procedure. Essential Experience - Minimum of three years' recent local authority, council or public sector experience in Housing Benefit Overpayment recovery or Adult Social Care debt recovery. - Proven experience managing a Housing Benefit Overpayment caseload, Adult Social Care debt portfolio, financial assessment debt or care charge recovery work independently. - Strong knowledge of Housing Benefit legislation, overpayment recovery regulations, recovery procedures and appropriate debt recovery action. - Experience recovering charges linked to financial assessments, care charges, deferred payment agreements or Adult Social Care finance accounts. - Experience liaising with customers, appointees, representatives, DWP, enforcement agents, partner organisations and internal council departments. - Experience supporting vulnerable customers and handling sensitive financial conversations in a professional, compliant and customer-focused way. Essential Skills - Strong Understanding of Housing Benefit Overpayment recovery methods, including PDP, DEA and BTR. - Ability to assess customer circumstances, review account information and make accurate policy-led recovery decisions. - Excellent customer service, communication, negotiation and stakeholder management skills. - Confidence managing challenging conversations, repayment discussions, recovery queries and vulnerable customer cases. - Strong organisational skills with the ability to prioritise caseloads, deadlines and competing debt recovery tasks. - Good IT skills, including Microsoft Office, housing benefit systems, revenues systems, finance systems or case management systems. - Basic DBS clearance is required for this Assistant Finance Officer role. Qualifications A professional qualification is not essential. Candidates studying towards a relevant finance, revenues, benefits or debt recovery qualification would be advantageous. Why Apply? This long-term Assistant Finance Officer contract offers a competitive hourly rate, the opportunity to work with a respected local authority, and the chance to apply your experience in Housing Benefit Overpayment, Adult Social Care debt recovery, and finance in a busy environment. How to Apply If you are an experienced Assistant Finance Officer, Finance Officer, Debt Recovery Officer, Housing Benefit Overpayment Officer or Adult Social Care Debt Recovery Officer with recent local authority experience, apply today with your up-to-date CV. Early applications are encouraged, as suitable candidates may be contacted quickly. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates

About the Role We are looking for an experienced HR Delivery Partner to join Housing Services on a short-term contract, supporting the delivery of professional standards, expected behaviours and a strong tenant-focused culture. This is a practical, delivery-focused role where you will work closely with housing managers and frontline teams to embed HR policies, support confident people management and improve consistency in behaviour, conduct and workforce practice. What You'll Be Doing - Partner with Housing Services managers on professional standards, behaviour, conduct and workforce practice. - Support managers to handle supervision, capability, conduct and performance conversations with confidence and consistency. - Provide practical HR guidance aligned with housing regulatory expectations, including the Social Housing Competence and Conduct Standard. - Help address poor behaviour early and constructively, ensuring clear expectations are understood and applied. - Support culture, behaviour and professionalism improvement activity across Housing teams. - Work with HR, Learning and Development, and Culture colleagues to support learning, CPD, and capability activities. - Use insights from complaints, Ombudsman findings, audits, and feedback to identify themes, risks, and improvement opportunities. - Maintain workforce and culture assurance evidence to support continuous improvement in people practice. About You You will be a confident HR professional who can build trust with managers, provide clear advice and turn policy and standards into practical action. You will be comfortable working in a busy service environment, and confident supporting sensitive people matters with professionalism and sound judgement. What We're Looking For - Practical HR experience supporting managers with behaviour, conduct, capability or performance matters. - Experience embedding policies, standards or codes of conduct into everyday working practice. - Strong coaching, influencing and stakeholder management skills. - Confidence to challenge poor practice appropriately and constructively. - Ability to translate HR policy, regulation and professional standards into clear guidance. - Sound judgement, discretion and professionalism when dealing with sensitive issues. - Good Understanding of HR policies, employee relations and values-led workplace practice. Desirable Experience - Experience working in a regulated or customer-facing public service environment. - Experience supporting culture or behavioural improvement activity at team or service level. - Understanding of housing services or regulated social housing environments. - CIPD qualification or equivalent HR experience. - Evidence of ongoing professional development. Why Apply? This is a great opportunity to make a real impact in a high-profile housing environment, supporting managers in strengthening professionalism, improving service culture, and delivering better outcomes for tenants. Apply Now If you are available at short notice and have the HR partnering experience required for this role, we would like to hear from you. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

About the Role This is a strong opportunity for an experienced Business Analyst to make a visible impact within Central Bedfordshire by supporting meaningful service improvement, transformation, and change projects. We are seeking a confident, delivery-focused professional who can turn complex business challenges into clear, practical solutions. Role Purpose - Shape high-value service improvement, transformation and change projects from discovery through to delivery. - Influence stakeholders, simplify complex processes and help deliver solutions that improve outcomes for services and residents. Key Responsibilities - Lead focused workshops, interviews and analysis to uncover real business needs and define clear requirements. - Map current and future-state processes, highlighting risks, inefficiencies and opportunities for measurable improvement. - Produce clear, decision-ready documentation, including process maps, requirements, options appraisals and reports. - Use data, insight and stakeholder feedback to drive better decisions, stronger delivery and tangible benefits. Essential Requirements - Proven Business Analyst experience within transformation, service improvement or complex organisational settings. - Strong skills in requirements gathering, process mapping, stakeholder engagement and analysis. - Excellent written and verbal communication skills, with the ability to produce clear reports and recommendations. - Ability to work independently, manage priorities and deliver quality outputs to deadlines. Desirable Criteria - Business analysis qualification, such as BCS, IIBA or equivalent. - Experience in local government, public sector or digital transformation projects. About You You will be a proactive, credible, and solutions-focused Business Analyst who enjoys driving change, building trusted relationships, and turning ambiguity into clear direction. This role is ideal for someone who wants to contribute quickly, add value and demonstrate the impact needed for a potential temp-to-perm opportunity. How to Apply If you are ready to bring your business analysis expertise to a varied assignment with real scope to influence change, apply now with your CV outlining your stakeholder engagement, transformation and service improvement experience. Compliance Requirements Applicants must complete required pre-employment checks, including Right to Work verification. Diamond Blaque is acting as an employment business for this vacancy and welcomes applications from all suitably qualified candidates.