Support Analyst
Career Concept
IT Support Analyst & Infrastructure Engineer 1st & 2nd Line Support, Networking and managment Opportunity to join a UK company who are leaders in the travel sector. Work includes: - 1st & 2nd line desktop support - Infrastructure support and management with O365, Entra ID, Active Directory, Intune - Networking Routers and connected devices - Management of 3rd party suppliers Growth opportunities within the role include - Azure DevOps (gain AZ 900 and upwards) - Applications Support (Gain skills with SQL and more) - Leadership of Junior - Lead projects delivering high business impact Skills and experience required: - Strong skills with O365, Entra ID - Mid level Networking skills with Routers (e.g CISCO), worked with TCP/IP services etc - Experience with Active Directory is beneficial but not essential - Confidence to manage 3rd parties (e.g outsource support services) - Customer Support friendly