Compliance Communications Monitoring Officer - 6 Months Temp

A prestigious international Bank is seeking an experienced Compliance Officer who can support them on a project with Communications Monitoring capability and understanding and associated IT aspects.

Your responsibilities will include:

• Proactively managing the compliance relationships and coordination with Vendors, Head Office, and IT with the implementation of a new screening solution

• Providing practical troubleshooting support with the system e.g., use case reviews, testing coordination, data quality, performance optimisation, keyword effectiveness

• Investigating screening issues identified by the Compliance team and coordinating with IT and third-party resources to resolve with alternative solutions

• Business-side administration of the current Communication Monitoring Tool

• Making proposals to optimise the existing screening algorithms and lexicons

• Conducting Quality Assurance analysis on the current monitoring process Your experience must include:

• Extensive proven experience in Compliance, advising on regulatory requirements for Communications Surveillance gained within banking

• Communication Monitoring System implementation and/or testing experience

• Communication Monitoring Tools experience e.g. Arctera, Purview, Global Relay

• Strong data investigation and problem-solving skills

• Excellent communication skills to liaise at all levels This is a hybrid role - working three days a week in the London office and two days remotely, however for the first couple of months the successful candidate will likely be required to work 5 days a week in the office.